As if we needed another reason to detest cable companies.
According to consumer advocate Christopher Elliott, a Comcast customer named Lisa Brown and her husband Ricardo had decided to cancel their cable service due to financial difficulties. So Lisa phoned Comcast, and instead of handling her situation promptly and being compliant, they put her through the ringer trying to persuade her to keep the service and sign a new two-year contract. Brown politely declined.
What happened next is truly remarkable and despicable. When Lisa received their next bill from Comcast, she noticed they had changed her husband's name -- from Ricardo to Asshole.
![comcast bill asshole, comcast changes customer name to asshole]()
Lisa says she was never rude to anyone at Comcast, but that apparently didn't stop them from being rude back to them.
A spokesman from Comcast has since apologized for the ordeal and claims the employee responsible has been fired. Furthermore, they have agreed to waive the Brown's $60 cancellation fee for the cable, and will be refunding them for their past two years of cable service.
In related news, the Browns should probably just get their cable somewhere else, but as this "South Park"-inspired meme reminds us:
![south park cable guy meme]()
According to consumer advocate Christopher Elliott, a Comcast customer named Lisa Brown and her husband Ricardo had decided to cancel their cable service due to financial difficulties. So Lisa phoned Comcast, and instead of handling her situation promptly and being compliant, they put her through the ringer trying to persuade her to keep the service and sign a new two-year contract. Brown politely declined.
What happened next is truly remarkable and despicable. When Lisa received their next bill from Comcast, she noticed they had changed her husband's name -- from Ricardo to Asshole.
Lisa says she was never rude to anyone at Comcast, but that apparently didn't stop them from being rude back to them.
A spokesman from Comcast has since apologized for the ordeal and claims the employee responsible has been fired. Furthermore, they have agreed to waive the Brown's $60 cancellation fee for the cable, and will be refunding them for their past two years of cable service.
In related news, the Browns should probably just get their cable somewhere else, but as this "South Park"-inspired meme reminds us:
